Title and Company:
Technical Support Specialist, John Deere Intelligent Solutions Group
Major and Graduation Date:
B.S. Agricultural Studies/Agricultural and Life Sciences Education- Communication Option, May 2013
Major Job/Position Responsibilities:
My primary focus is working with dealership technicians to diagnose and troubleshoot problems with precision technology products. I help determine root cause for product issues and provide solutions on various systems ranging from machine control to agronomic data collection. I also take my experience and feedback from the field to work with product teams and engineering groups to design better diagnostic and product features for future products.
What you like most about your job/position:
What I enjoy most about my position is the variety of experiences and challenges it provides. I travel to the field to visit product setups to diagnose issues or collect data. I also have the opportunity to travel to different test sites and test new products or software versions before they are released to production. I have to constantly be learning new technology and gaining product knowledge to better be able to support dealers and company field teams.
What advice would you give to current students:
- Take advantage of study abroad opportunities. The College of Agriculture and Life Sciences provides a number of different study abroad programs. Find one you like and go for it. If finances are a concern there are options to help pay for the program.
- Get involved in multiple organizations on campus. There are hundreds of clubs and organizations for every interest imaginable. Find your passion and join the associated club, or if there is no club yet create your own. I would recommend being involved in at least two organizations. The busier you are, the more productive and accomplished you will be.
- Now is the time to take chances and test your limits. Challenge yourself in your collegiate career. Take difficult classes and put in the work to study and be successful in those classes. Strive to obtain internships at the CALS Ag Career Day and gain experience in the professional world. Do not be afraid to fail. Learn from your mistakes and use those experiences to drive your future endeavors to be successful.
Favorite ISU Class(es):
BBMB 221- Biochemical Processes
AN SCI 214/214L- Animal Physiology
ECON 333 Advanced Farm Business Management